General terms and conditions

1.0 terms and conditions

1.1 Visit Sognefjord AS provides a web site at The Site is an online portal, which contains information about the Sognefjord as a tourist destination, as well as bulletin boards and other services to which many people, outside the control of Visit Sognefjord AS, can contribute opinion and information. The Site includes information about the products and/or services of third parties, and may permit access to information and services provided by third parties ("Third Party Content"). Your use of the Site is subject to your compliance with the terms and conditions set forth below.

1.2 Web site terms and conditions of use. This page states the terms and conditions under which you may use this Web Site. Please read this page carefully before accessing or using the Site. By accessing or using the Site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the Site. Visit Sognefjord AS may modify these terms and conditions at any time at its discretion by updating this posting. You must review this page periodically to review the terms and conditions because they govern your use of this Web Site and are binding upon you.

1.3 You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement. You also agree that it is not the responsibility of Visit Sognefjord AS to make you aware in any other way of any changes we may deem necessary to make to these terms and conditions. Furthermore, that it is entirely your responsibility to ensure that you read these terms and conditions regularly.

2.0 Your use of the Site

2.1 You understand that, except for information, products or services clearly identified as being supplied by Visit Sognefjord AS, Visit Sognefjord does not operate, control or endorse any information, products or services on the Internet in any way, whether or not links to them may be provided on the Site.

2.2 Visit Sognefjord AS does not warrant that the Site will be uninterrupted or error-free or that defects in the service will be corrected.

2.3 You accept that Visit Sognefjord AS cannot and does not guarantee or warrant that files available for downloading through the Site or any other web site that IN and FN may link to, will be free of infection or viruses, worms, Trojan horses or other code that may have contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for preventing loss of any sort resulting from such infections, viruses etc.

3.0 Copyright, Licenses and Idea Submissions

3.1 Copyright © Visit Sognefjord AS. Visit Sognefjord AS either owns the intellectual property rights in the underlying HTML, text, audio clips, video clips and other content that is made available to you on this web site, or has the right to use such content. Permission is hereby granted to persons to view the material on this web site and, to the extent necessary in order to lawfully access and use the services available on this web site for personal use, to electronically copy, archive and to print in hard copy, portions of this web site. You may not copy, reproduce, republish, upload, post, transmit, modify, re-sell or distribute in any manner, the material on the Site, including text, graphics, code and/or software without the prior written permission of Visit Sognefjord AS.

3.2 Limited license. Visit Sognefjord AS grants to you a limited license to display on your computer, print, download and use all publicly available information on this site for any lawful purpose. Other contents such as logos, photographs, charts and the like are made available to you on this web site, for non-commercial, personal purposes only and on condition that: You do not modify any such content, and You include with and display on your copy of such content the Visit Sognefjord AS copyright notice and this limited license. Nothing contained in this Section shall be construed as conferring any right in any copyright, trademarks or other intellectual property of Visit Sognefjord AS or any other person who owns the copyright or other intellectual property in content provided on this web site.

3.3 In no event are you permitted to publish, re-transmit, re-distribute or otherwise re-produce any of the content on the Site in any format to any third party.

3.4 You may store, submit materials to any public areas of the Site such as bulletin boards and email lists (the "Submitted Materials").

3.5 You also grant to Visit Sognefjord AS the right to use your name in connection with the Submitted Materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against the Company for any alleged or actual infringement or misappropriation of any proprietary right in your communications to

3.6 Users should not share, tag or publish content that violates the rights of others. Alleged illegal and/or offensive content will be removed promptly upon notification to

4.0 Trade marks

4.1 Visit Sognefjord AS, or any other product names, company names, trade marks, logos etc. cited herein are the property of their respective owners. All such content is protected by intellectual property and copyright laws of Norway and foreign jurisdictions. Unauthorised use of the content may violate applicable copyright, trademark or other intellectual property laws or other laws. Although we will attempt to keep information on accurate, the accuracy of the information provided cannot be guaranteed. Information on this web site may contain inaccuracies or typographical errors. Information may be changed or updated without notice. This web Site does not constitute an offer or contract. Price and availability of information is subject to change without notice. Any communication or material you post or transmit to IN over the Internet is, and will be treated as, non-confidential and non-proprietary. Upon the transmission of any personal information to Visit Sognefjord AS, including but not limited to, name(s), address(es), telephone number(s), email address(es), identification number(s), etc., you expressly grant permission to IN and its affiliates to use such information for any lawful purpose. By transmitting or posting any communication or material to this site you agree that Visit Sognefjord AS and any of its affiliates may use your communication as material for any purpose, including reproduction, transmission, publication, broadcast and posting. Visit Sognefjord AS and any of its affiliates will not have the responsibility to respond to messages posted on this site. Furthermore, posting or transmittal of any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or violation of any law is strictly prohibited. You agree that Visit Sognefjord AS and any third party mentioned on this Web Site will not be responsible to you for any loss or damages, including direct, indirect, special or consequential damages or loss of data or loss of profit, even if Visit Sognefjord AS or any such third party has been advised of the possibility of such damage or loss.

5.0 General Limitation of Liability

5.1 Visit Sognefjord AS provides the Site on an "as is" basis and makes no representations whatsoever about any other web site which you may access through the Site or which may link to this Site. When you access a site outside the Site, please understand that it is independent from the Site and that Visit Sognefjord AS has no control over the content on that web site. In addition, a link to the Site does not mean that Visit Sognefjord AS endorses or accepts any responsibility for the content, or the use, of such a web site.

6.0 Indemnification

6.1 You agree to indemnify, defend and hold harmless the Site, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including legal costs:- (i) resulting from any violation of these terms and conditions (including negligent or wrongful conduct) by you or any other person accessing the Site and its services; (ii) howsoever arising as a result of you downloading files from the Site or that we include links to; and, (iii) howsoever arising as a result of any action you take as either a direct or indirect result of information, opinions or other materials on the Site, or generated from the Site and its services. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, services, merchandise and other information provided through the Site and its services or on the Internet generally.

7.0 Governing law and disputes

7.1 This Agreement shall be governed by and constructed exclusively in accordance with the laws of Norway.

7.2 You agree that any legal action or proceeding between Visit Sognefjord AS and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in Norway.

7.3 Visit Sognefjord AS 's failure to insist upon or enforce strict performance of any part of this Agreement shall not be construed as a waiver of the whole of this Agreement

7.4 If any part of our terms and conditions is unenforceable (including any provisions in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.


Visit Sognefjord Online Booking Terms and Conditions


Thank you for choosing Visit Sognefjord (VS) for your upcoming adventure. Here you can book activities offered by our suppliers in the region. Here's what you need to know about booking activities through us:


Reservation and Payment:

Your reservation is confirmed upon receipt of a confirmation complete with a reservation number. We recommend having a printed or digital copy of the confirmation upon arrival. To book or enter into an agreement with Visit Sognefjord AS, you must be at least 18 years old.


Payment is due at the time of reservation. Visit Sognefjord AS handles the transaction securely, ensuring the correct amount is charged to your account. In case of any issues with your credit card, we will contact you promptly. Your personal information is encrypted for security.


To view your reservation, please log in to My Page ( with your reference number and the surname used for the booking.

Please note that participating in any activity or tour booked through is at your own risk.

Customer Service:

If you have questions regarding your booked activity, please contact the supplier directly. You will find their contact information in your confirmation.

If you do need to get in contact with Visit Sognefjord, our team is available Monday to Friday from 9 am to 3 pm, except on national holidays.


Telephone: (+47) 91 35 06 59




For changes or cancellations to your booking, please contact Visit Sognefjord by email to


For cancellations of products booked through our website, we refer to the cancellation rules and fees set by the supplier. Please review supplier terms upon booking.  Cancellations after deadline is considered no-show and will not be refunded.


Illness: If illness occurs after the cancellation deadline, we will fully charge the customer. Claims must be made through your personal travel insurance.


Cancellations/Substantial Changes by Us:

In case of circumstances beyond our, or our supplier’s control, such as weather or breakdowns, we may need to cancel or make substantial changes to your trip. If you decline alternative arrangements, you'll receive a full refund. Minor adjustments may occur due to weather or ground conditions to enhance your experience.


Force Majeure:

Visit Sognefjord’s suppliers reserves the right to cancel activities / trips, due to unforeseen circumstances that means the conditions they operate under are affected, or according to Force Majeure. Force Majeure can be weather, floods, snow, ice, landslides, and other factors that make the activity / trip a hazard for customers, staff, and equipment. Prepayments will be refunded in case of force majeure cancellations.


Kindly note that Visit Sognefjord bears no responsibility for reimbursing any expenses incurred due to delays, adverse weather conditions, or the cancellation of tours during your visit.



We advise all customers to have adequate travel insurance coverage for their trip. This should include insurances for illness, luggage, accident, liability, etc.


Our Suppliers:

We ensure that our suppliers are paid for the services you've booked through us. They are responsible for their respective parts of your itinerary, including insurance and compliance with regulations.



We extend a warm welcome to the Sognefjord region and hope you will have an unforgettable stay with us!